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PRIVACY POLICY

HENAUZ LLC ("HENAUZ," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following categories of information:

Information You Provide
When you place an order, contact us, or subscribe to our newsletter, you may provide:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by our payment providers)

  • Any information you choose to include in emails or contact forms


Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Website usage information through cookies and similar technologies

This information helps us improve the performance and functionality of our website.

How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate about purchases and shipping updates

  • Respond to inquiries

  • Improve our website and customer experience

  • Prevent fraud and maintain website security

  • Send newsletters or product announcements if you have chosen to receive them

We will only send marketing communications when permitted by applicable law, and you may unsubscribe at any time.

Payment Processing
Payments made through our website are processed by trusted third-party payment providers. HENAUZ does not store or have access to your complete credit card information.
Please review the privacy policies of your selected payment provider for additional information about how your payment data is handled.

Cookies & Analytics
Our website uses cookies and similar technologies to improve functionality, understand website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings, although doing so may affect certain features of the website.

Information Sharing
We respect your privacy and do not sell your personal information.
We may share your information only with trusted service providers that assist us in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email communication platforms

  • Analytics providers

These providers receive only the information necessary to perform their services and are expected to protect your information.
We may also disclose information if required by law or when necessary to protect our rights, property, customers, or business operations.

International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
By using our website, you consent to this transfer.

Your Privacy Choices
You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information, subject to applicable legal obligations

  • Opt out of marketing communications

To exercise these rights, please contact us at studio@henauz.com.

California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain information, and request correction of inaccurate information.
HENAUZ does not sell personal information to third parties.
California residents may contact us at studio@henauz.com to exercise their privacy rights.

Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. While no method of electronic storage or transmission is completely secure, we take appropriate measures to protect your information.

Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy
Our website is intended for individuals aged 16 and older. We do not knowingly collect personal information from children under the age of 16.
If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

Third-Party Websites
Our website may contain links to third-party websites. HENAUZ is not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing personal information.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised Effective Date. Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

Contact
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
HENAUZ LLC
Washington, DC, United States
Email: studio@henauz.com

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